Question 1

Do I still need a resume?

Accepted Answer

Vetano is video-first, so a resume isn't required to apply. If you want to share one, the app has an Attachments section where you can upload your resume, certificates, and any other credentials (licenses, training records, etc.) right on your profile.

Question 2

How long should skill videos be?

Accepted Answer

Keep it short and specific — usually 10–45 seconds per skill is enough. The goal is to show real ability fast, not create a full demo reel.

Question 3

Is Vetano free for talent?

Accepted Answer

Yes. Creating a profile, applying to jobs, and being contacted by employers is completely free for talent. You only pay if you want Talent Pro features like sending Connection requests or accessing the gig marketplace.

Question 4

What kinds of jobs work on Vetano?

Accepted Answer

Almost any job. Vetano works for anything you'd find on Indeed, ZipRecruiter, or Craigslist — babysitting, caregiving, tutoring, pet care, cleaning, rideshare, admin, freelance, and creative work, plus the frontline roles we're known for (restaurants, salons & barbershops, skilled trades, automotive, construction, healthcare, hospitality, retail). The intro video + short skill or ancillary clips help any candidate prove who they are before the first message.

Question 5

What is a Connection, and why does Vetano use them instead of open DMs?

Accepted Answer

A Connection is how private messaging works on Vetano — chat only opens after a Connection request is accepted. Open DMs invite spam and unwanted contact; permission-based messaging keeps conversations between ID-verified people who both agreed to talk. Connections are not required to apply for jobs.

Question 6

How does ID verification work?

Accepted Answer

Vetano uses government ID verification to reduce fake profiles and build trust. Verification helps employers engage with real people, and helps serious talent stand out.

Question 7

Can employers post a job and link it anywhere?

Accepted Answer

Yes. Post your role wherever you already post (Indeed, Craigslist, Facebook, your own site) and include your Vetano job link to funnel applicants into one place with verified skill videos.

Question 8

What are gigs, and can talent earn money with them?

Accepted Answer

Gigs are flexible, short-term work — event shifts, seasonal help, side projects, and more. Businesses post gigs and talent picks them up on their own schedule. Every employer plan includes gig posts at no extra cost.

Question 9

Can employers try Vetano for free?

Accepted Answer

Yes. Employers can post one job free for a limited time to test the platform with real applicants — no credit card required.

Question 10

Why would talent send a Connection request?

Accepted Answer

Connections are talent-to-talent. Send one to start a private conversation with another verified talent user — to collaborate, share work, or refer each other to gigs. You don't send Connection requests to businesses; you apply to their jobs or gigs instead. Talent Pro is required to send Connection requests.

Question 11

Is Vetano only for hands-on or trade roles?

Accepted Answer

No. Vetano is built for any role where proof helps you stand out. Hands-on candidates show skill clips and certifications; desk, sales, customer service, admin, marketing, operations, and entry-level candidates can use intro videos, presentations, writing samples, project walkthroughs, portfolios, certificates, and volunteer work.

Question 12

Can I upgrade, downgrade, or cancel anytime?

Accepted Answer

Yes. You can change or cancel your plan anytime from the app. Upgrades are prorated for the rest of the billing cycle; downgrades and cancellations take effect at the end of the current period — you keep access until then.

Question 13

Is there a refund policy?

Accepted Answer

Yes — a 14-day money-back guarantee on all new subscriptions. If Vetano isn't a fit in the first 14 days, contact support for a full refund.

Question 14

Are there discounts for annual billing?

Accepted Answer

Yes. Choosing yearly billing saves roughly 17% versus monthly, applied automatically when you pick the yearly option.

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