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    Paychex playbook

    Your first week on Vetano, as a Paychex client.

    Written for the owner or operations lead doing the actual hiring. Skim it now, come back when you're stuck. Most Paychex clients are posting their first role within 15 minutes of checkout and have their first interview booked by day 3.

    Step 01

    Redeem PAYCHEX20 at checkout

    On the Vetano × Paychex page, pick the plan that matches your number of locations. At checkout, check the box confirming you're a Paychex client — that's enough to unlock 20% off for 12 months. There's no code to remember and nothing to forward from your Paychex rep.

    Pro tip — Annual billing already saves you a month versus monthly — stack it with the 20% and most operators come out 35–40% ahead in year one.
    Step 02

    Download the app and complete owner verification

    Vetano is mobile-first by design. Log in with the mobile number you want associated with your account — SMS verification keeps fake employers off the platform. The owner or hiring manager completes a one-time Persona ID check (about 2 minutes). Same standard candidates clear.

    Pro tip — Use the personal mobile of whoever will actively review candidates day-to-day, not a shared front-desk line.
    Step 03

    Build your business profile

    Record a 30–60 second intro video and add up to 9 more photos or videos of your team, space, and culture. Write a short bio and claim your handle — it becomes link.vetano.com/yourhandle plus a matching QR code you can share anywhere.

    Pro tip — The intro video lifts qualified-application rates more than any other field. Shoot it on your phone in landscape, no script — just say who you are, what you hire for, and what a great teammate looks like.
    Step 04

    Invite a manager from each location

    Every plan includes seats for your team. Invite the person who actually does the hiring at each store — they'll get their own login and only see candidates routed to their location. For 3+ locations on Growth or Scale, request a 30-minute group kickoff and we'll walk all managers through it live.

    Pro tip — Keep the owner account as the admin; let managers handle day-to-day chat. Candidates feel the speed.
    Step 05

    Post your first role

    Posting takes 3–5 minutes. Pick the role type, location, hours, and pay range. You can also post a 'gig' — a one-off shift — through the Pro tier. Within minutes, ID-verified candidates with skill videos start surfacing.

    Pro tip — Be specific about pay. Posts with a real range get 2–3× more qualified replies than 'competitive'.
    Step 06

    Track candidates and move fast

    Reply within the day. Async chat plus 60-second candidate videos means you can shortlist on the bus and book interviews from your phone. Most operators are at first-hire within 7 days.

    Pro tip — Reply within 4 hours and your hire rate roughly doubles. The first message is the interview.

    Your first 7 days, at a glance

    A pace that consistently produces a hire by week two. Adjust as you go.

    • Day 1Subscribe + verify owner ID + record intro video
    • Day 2Invite managers; finish business profile + media slots
    • Day 3Post 1–2 roles you're actively hiring for
    • Day 4–6Reply to candidates within 4 hours; book 2–3 video interviews
    • Day 7Make your first offer; debrief with your team in the app

    Want to tell your Paychex rep?

    You don't have to — the attestation at checkout is enough — but a quick mention helps your rep recommend Vetano to other clients. Anything like this works:

    • "Hey — we just signed up for Vetano (your hiring partner). Anything I should know about how the partnership works?"
    • "Are there other Paychex tools that pair well with Vetano for new-hire onboarding?"
    • "Can you flag our account as a Vetano user so we get any future joint perks?"

    Frequently asked questions

    How do I redeem the PAYCHEX20 discount?+

    On the Vetano × Paychex page, pick your plan and continue to checkout. Tick the box confirming you're a Paychex client — the 20% off (12 months) is applied automatically. No code to enter, nothing to forward from your Paychex rep.

    Do I need a code from my Paychex rep?+

    No. The attestation at checkout is enough to unlock the partner pricing. A quick mention to your rep helps them recommend Vetano to other clients, but isn't required.

    How fast can I post my first role?+

    Most Paychex clients are posting within 15 minutes of checkout. The full setup (verify owner, build profile, invite managers, post first role) takes 30–60 minutes.

    Can I switch plans later?+

    Yes. You can upgrade or downgrade any time from your subscription page. The PAYCHEX20 discount follows you across plan changes for the first 12 months.

    Do my location managers get their own logins?+

    Yes — every plan includes seats for managers. Each manager only sees candidates routed to their location, while the owner account stays admin.

    How does billing work alongside my Paychex account?+

    Vetano bills you directly via Stripe — it does not appear on your Paychex invoice. We sync your status to Intercom so our team can answer Paychex-specific questions in one place.

    Stuck? Talk to a real human.

    Our sales team handles Paychex client questions personally — no chat-bot maze. Most replies go out within the same business day.