Vetano Quick-Start Guide

Quick setup guide for Vetano: profile creation, ID verification, video uploads, job tools, pricing, and common troubleshooting.

Everything you need to set up your profile, prove your skills, and start connecting — as Talent or an Employer.

🧾 1. Creating Your Account

Download the Vetano app from the App Store or Google PlaySign up using your mobile phone numberEnter the code sent to youSelect your role: Talent or EmployerBegin building your profile

🪪 2. ID Verification (Final Step)

This step is required to unlock:

Messaging and ConnectionsVisibility in ExploreAffiliate rewardsFuture Booking access

How to verify:

Go to Settings → Verify IDUpload a clear photo of your government-issued ID (license or passport)Follow any prompts shown in the app

🛡️ This protects the community and ensures everyone is real and professional.

🎥 3. Uploading Skill Demonstration Videos

Required for Talent profiles

Your Intro Video and Showcase Media must:

Be authentic (no filters or overediting)Show you working, speaking, or demonstrating a relevant skillBe under 60 seconds (recommended)

📌 Upload these through your profile under the "Skill Showcase" section

🏢 4. Employer Quick Guide

Posting a Job

Tap “Post a Job” in the appInclude required skills, job description, or expectationsShare your job via QR code, link, or socials

Reviewing Applicants

Watch candidate videos directlyView profiles with verified info and mediaUse a Connection to message a candidate (only charged if accepted)

✂️ 5. Talent Quick Guide

Profile Must-Haves

Name, tagline, bioIntro video and showcase mediaCareer timeline and attachmentsID verification

Making Strong Videos

Use natural lighting and good soundShow exactly what you do (cutting hair, tattooing, doing nails, etc.)Be direct, clear, and professional

Control Visibility

Set your profile to public, invite-only, or hiddenOnly verified users can contact you

💳 6. Pricing and Payments

Vetano uses a pay-per-connection model:

5 Connections → $37910 Connections → $59920 Connections → $999
Unused requests are refunded after 24 hours if not accepted.

All payments are processed through your app store.

🧰 7. Common Issues & Fixes

Account or Verification Fails

Make sure info matches your documentsUse a stable internet connectionContact support if needed

Video Upload Problems

Check your device storageConfirm file type and sizeReboot the app or reinstall if needed

Payment Issues

Check payment method and available fundsUse “Contact Support” in Settings if needed

🛡️ 8. Trust & Safety

Verification ensures real people connect with real peopleContact info is private until a Connection is acceptedYou can report issues or abuse directly in the app

❓ 9. Frequently Asked Questions

Q: Can I change my uploaded videos?
Yes — just go to your profile and replace or update them anytime.

Q: What if my verification fails?
Double-check your ID, retry the process, or contact support.

Q: How do I delete my account?
Go to Settings → Delete Account, or contact support through the app.

Need help? Open the Intercom Messenger in the app and ask away — Vivi’s got you covered.